See how Droz can help your company to have more scalability and bring more quality to your service through web channels and WhatsApp.
Patricia Boria Tomazel
Droz’s application in Tramontina’s e-commerce channel has been very positive, specially in this period of pandemic, when we had a great increase in the assistant demand, Droz was very effective in self-service to customers, managing to absorb the equivalent of hiring two new analysts.
The use of Droz is being very significant, and in general it is fantastic and very positive, we recommend to many companies that contact us asking for their opinion on Droz.“
“Droz is an excellent platform that gives the client the autonomy to create conversation flows. The usability is simple and the service of the team, both support and products, is exceptional. They listen to our suggestions, some of them have even developed and this proximity is what makes the partnership even better.
Knowing that you can count on the supplier and even if they do not develop something that we need, suggest ways to adapt.”
in customer service
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