Who said
artificial intelligence
needs to be complicated?

Who said artificial intelligence
needs to be complicated?

Discover how easy it is to create your own Droz-bot.

Droz is a SaaS platform where users are able to create chatbots for customer service using a simple and intuitive interface. You don’t have to be a developer, just think about the business rule.

After hiring us, the customer is granted access to the Droz administrative panel. It is there that all account settings, integrations and flows are structured. After that, just plug the bot into your service channels and start using it!

Droz is a chatbot designed to improve your customer's self-service. In addition to automating your service and autonomously resolving most of the requests received, your human attendant operation becomes much leaner and more efficient, as it starts to deal with requests that were previously sorted and identified by the bot.

Why does Droz improve your service?

With Droz you don't have to choose between reducing costs and increasing your income. Structure your flow effectively and let the bot handle most of your calls.
The integration of Droz is uncomplicated and efficient for you to take advantage of the facilities of having a single communication flow. Customize your chatbot with name, colors, typography and whatever else it takes for your client to feel at home.
Droz's easy communication with the backoffice and service platforms allows increased productivity of your team and guarantees consumer satisfaction.

Integration with
WhatsApp

Droz has integration with WhatsApp, the brazilians favorite channel, enabling service when and where the customer prefers. In addition, with Droz it is also possible to proactively botão: send messages to your customer’s WhatsApp, botão: sending information or inviting them to interact with the bot.

Some of the Droz’s integrations

Droz integrates according to the customer's needs
and connects to any system

Droz integrates according to the customer's needs and connects to any system

Functionalities

Transshipment to human
If the bot fails to solve your client’s problem, we transfer the service to a human
NLP
Natural language processing, which uses artificial intelligence to facilitate communication between machine and humans
Analytical Reports
Track quantitative and qualitative performance indicators and metrics
Analytical Reports
Track quantitative and qualitative performance indicators and metrics

Customizable Layout

Configure colors, logo and image of the virtual assistant to have the same visual identity as your company
Customizable Layout
Configure colors, logo and image of the virtual assistant to have the same visual identity as your company
Available 24/7
Chatbot available 24/7 with multiple service capacity
Easy Connection
Receive and botão: send informations about your system in a easy way through API Rest

You can costumize your chatbot, it is simple and intuitive!

Droz has an intuitive platform, it is possible to customize your chatbot according to the theme that most suits you or according to the visual identity of your brand!

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